At Ueasy, our customers will always be our top priority. That's why everything we do is focused on providing excellent customer service and ingenious new products while keeping the prices low. 


How your information is used and shared is one of your biggest concerns, and we, at Ueasy, appreciate your trust in our careful and sensible management of such information. This Privacy Policy describes how Ueasy.ca collects and processes your personal information through Ueasy websites, devices, services, online, and applications that reference this Privacy Policy.


The information you share with Ueasy allows us to provide you the best possible services and products personally customized to fit your needs, so that you can enjoy the finest shopping experience.


By using Ueasy Services, you consent to the practices described below.


What is Included in this Privacy Policy?

The following will cover the means by which we collect your information, the reason behind it, our usage, how your information is being shared and our measures put in place to ensure the protection of your personal information on our websites.

Personal information is information that identifies you or reasonably can be linked to information that identifies you.


Collection and Usage of your Personal Information

The collection of your personal information is to deliver the products and services you request, as well as to help improve and ensure the best shopping experience, and to support our business functions. The information is gathered in multiple ways as you interact with our websites. 
Below are the types of personal information that could be collected:

  • Information you Provide us: We receive and store any information you provide while using Ueasy Services such as contact information, billing information, unique identifiers, preferences information, etc. You can choose not to provide certain information; however, you might not be able to take advantage of many of our services.
  • Automatic Information: We automatically collect and store certain types of information about your use of Ueasy Services, including information about your interactions with contents and services available through Ueasy Services. Like many websites, we use "cookies" and other unique identifiers. This way, we obtain certain types of information when you use your web browser or device to access Ueasy Services.
  • Information from other Sources: We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.


***As is true of most websites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system***


We use this information to:

• Fulfill your order
• Send you an order confirmation
• Send you requested product or service information
• Respond to customer service requests
• Administer your account
• Send you a newsletter
• Conduct research and analysis
• Facilitate your transactions


Sharing Personal Information
 
Information about our customers is an important part of our business, and we will never sell our customers’ information to others for personal profit. However, your information will be shared but only in the manner described below. Your information could be provided to companies providing services that help with our business activities such as shipping orders and offering customer services. These companies have the authorization to use your personal information only as a means to provide these services to us.

  • Transactions Involving Third Parties: Services, applications, or skills provided by third parties for use on or through Ueasy Services will be made available to you. You will be told when a third party is involved in your transactions, and customers’ personal information related to those transactions with that third party will be shared according to our policies.
  • Third-Party Service Providers: Other companies and individuals are employed to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links, processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions but may not use it for other purposes.
  • Protection of Ueasy and others: We release accounts and other personal information when we believe their release is appropriate to comply with the law: enforce or apply our Terms and Conditions and other agreements; or protect the rights, property, or safety of Ueasy, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.


Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.


Personal Information Security

We have put great attention and importance on the security of your personal information. To ensure the security of your personal information, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at info@ueasy.ca.
 
We design our systems with your security and privacy in mind.

  • Encryption protocols and software are used to protect the security of your personal information during transmission.
  • The Payment Card Industry Data Security Standard (PCI DSS) is the standard we follow when handling credit card data.
  • Physical, electronic, and procedural safeguards in connections with the collection, storage, and disclosure of personal customer information is maintained. This means that you may be requested a proof of identity before disclosure of any personal information.
  • We offer security features to protect against unauthorized access and loss of data. These features can be controlled and configured by you based on your needs.


Our Pledge of Accountability

Our associates, business partners, and service providers are required by us to manage your personal information properly. 

A team of trained associates whom we have designated are responsible to ensure compliance with this Policy. We require all those who manage customers’ personal information to do so properly and in accordance with our policies.


Who to Contact About the Privacy Policy?

If you have any questions about our Privacy Policy, please contact us at 1-514-849-6600 or email us at info@ueasy.ca.